MainOne Technical Support Internship 2023 for Young Graduates

The MainOne Technical Support Internship is calling for applications from motivated and talented individuals who are eager to seize this incredible opportunity and gain valuable work experience.

MainOne is all about teamwork, fresh ideas, and cutting-edge technology. We’re here to bring innovative IT solutions that transform businesses and empower West Africa’s digital landscape. We’re not just about technology; we’re also committed to building a sustainable organization that adds value every step of the way.

Internship Summary:

Internship Sponsor(s): MainOne

Internship Location: Nigeria

Internship Duration: Not specified

Number of Awards: Several

Study Level: B.Sc/HND

Nationality: Nigerians

Requirements and eligibility criteria for MainOne Technical Support Internship 2023 for Young Graduates:

Must be a graduate.
Should have a BSc/HND in a relevant field.
Must hold a degree from a recognized institution.
Excellent Communication Skills.
Strong interpersonal skills.
Target-driven and goal-oriented.
Multitasking skills.
Having CCNA certification is an advantage.
Prior experience in a similar position is also advantageous.

Responsibilities:

Configure, test, and provision customers on the CRM platform.
Coordinate 3rd-party installation and support activities.
Assign new requests/opportunities captured from the MainOne website.
Generate weekly reports on incidents, opportunities, and complaints.
Manage and monitor the network.
Perform 1st-level fault troubleshooting tasks.
Collaborate with OEM to resolve technical issues.
Work with vendors for customer installations.
Escalate unresolved issues to the appropriate teams.
Analyze customer complaints and issues to provide lasting solutions.
Ensure high customer satisfaction through timely complaint resolution.

Application Procedure for MainOne Technical Support Internship 2023 for Young Graduates (How to apply);

If you’re interested in the MainOne Technical Support Internship for Young Graduates, simply click the ‘Login to apply’ button on the official program webpage and fill out the online application before the deadline.

Application Deadline: Not Specified

For more information visit the official website